01
Slow replies
An enquiry comes in while you're with a patient, or at 11pm. By the time you reply, they've booked with the clinic that answered first.
For independent UK aesthetic clinics
Your clinic deserves patients, not admin.
Every enquiry answered within a minute, day or night. Consultations booked, fewer no-shows and lapsed patients brought back, all run for you. Live in 14 days, and you keep your booking software.
Integrates with Pabau. Works alongside Fresha.
A 20-minute call using your own numbers. No obligation.
Example: an 11pm Instagram enquiry, answered and booked before morning.
- Built only for aesthetic clinics
- Live in 14 days
- UK GDPR and advertising rules built in
- Based in Greater Manchester
Where the diary leaks
You're busy treating patients. Revenue is slipping out in three places.
02
No-shows
A high-value slot sits empty because someone forgot, and there was no time to chase them or fill the gap.
03
Patients who drift
They loved their first treatment, but nobody followed up when they were due. Months later, they're someone else's patient.
What Clinic Growth Hub does
An AI front desk that never clocks off, run for you by people who know clinics.
We set it up, train it on your treatments, prices and tone, and keep it running. You get the bookings and your evenings back.
Every enquiry answered
Instagram, Facebook, web chat and text, answered within a minute, evenings and weekends included. Anything that needs a person is handed to your team.
Consultations booked
It offers real times from your diary and books the consultation, so interest turns into an appointment while it's warm.
Fewer no-shows
Timely reminders that patients confirm with one reply, plus optional deposits for the slots that matter most.
Every patient asked for a review
A friendly request after every appointment, with an easy way to tell you privately if anything wasn't right.
Patients back on schedule Growth
Treatment recalls and gentle messages to lapsed patients, sent only to those who've agreed to hear from you.
Memberships and seasonal campaigns Growth
Membership plans and well-timed campaigns that keep regular patients coming back through the year.
See it at work
What your patients see
Example conversations, written in your clinic's name and tone. On your audit call we show it answering a live message.
How it works
Live in 14 days. You'll spend about an hour and a half on it.
We do the build. You tell us how your clinic works and approve what patients will see.
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Day 0 · 20 minutes
Free missed-revenue audit
We look at your enquiries, no-shows and lapsed patients with you, and show you a demo set up for a clinic like yours.
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Day 1 · 60 minutes
Kick-off
Your treatments, prices, tone and booking rules. We connect to your booking system and your channels.
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Days 2 to 12
We build and test
We set everything up and test every channel. You approve the messages before anything goes live.
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Day 14 onwards
Live, and reported monthly
We monitor it weekly and send a monthly report in pounds, compared against your starting numbers.
Founding clinics
We're taking on five founding clinics in Greater Manchester.
We're new, and we'd rather earn your trust than ask for it. Founding clinics get our best terms in return for honest feedback and, if it works, permission to share the results.
- Setup fee waived on any plan
- 30% off your monthly fee, locked for 12 months
- In return: a testimonial and a case study, with your approval
The founding-clinic guarantee
On your audit we agree a number of extra consultations based on your own figures. If Clinic Growth Hub hasn't booked at least that many in your first 60 days live, month 3 is free.
Bookings are counted by the system itself, and you see them in your monthly report.
Pricing
Simple monthly plans. No VAT to add.
For comparison, a part-time receptionist costs around £12,000 to £14,000 a year, and still isn't there at 11pm or on a Sunday.
Essentials
Stop losing new enquiries and empty slots.
£297 a month
Setup £297
Founding clinics: £207 a month, no setup fee
- Every enquiry answered: Instagram, Facebook, web chat, text
- Consultations booked into your diary
- No-show reminders and optional deposits
- Review requests to every patient
- Monthly report in pounds
Growth
Fill the diary and keep patients coming back.
£597 a month
Setup £497
Founding clinics: £417 a month, no setup fee
- Everything in Essentials, plus:
- Lapsed-patient reactivation
- Treatment recalls when patients are due
- Memberships and seasonal campaigns
- Monthly review call for your first 3 months
Complete
Every channel covered, including phone and WhatsApp.
£997 a month
Setup £997
Founding clinics: £697 a month, no setup fee
- Everything in Growth, plus:
- AI phone receptionist
- WhatsApp concierge
- Priority support
- Quarterly visit to your clinic
Three-month minimum, then monthly rolling with 30 days' notice. Paid monthly by Direct Debit, or pay annually and get 2 months free. Hexium AI Ltd is not VAT-registered, so there's no VAT to add.
Book a free missed-revenue audit
Not sure which plan fits? We'll recommend one on the call, based on your numbers.
Revenue-leak calculator
See what slow replies and no-shows could be costing you
The figures below are only a starting example. Change them to your own; the working is shown underneath. For patients who drift away too, and a full breakdown, open the full calculator.
Estimated revenue at risk
£0 a month
- From enquiries answered too late
- £0
- From no-shows
- £0
- Over a year
- £0
Working appears here.
This is an estimate from the figures you entered, not a promise of what we'll recover. On your audit we'll look at your real numbers together.
Book a free missed-revenue auditWhy Clinic Growth Hub
Not another software login. A service, run for you.
Aesthetics only
Messages, templates and follow-ups written for injectables, skin and laser clinics, not for "local businesses".
Keep your booking system
Pabau connects directly. With Fresha, bookings stay in Fresha and we work alongside it. No migration.
Run for you, reported in pounds
We build it, check it every week and report every month against your starting numbers. Nothing to learn.
Compliance built in
No promotion of prescription medicines in patient messages, consent checked before marketing, and every patient asked for a review.
Local, and in person
We're based in Greater Manchester and happy to meet you at your clinic. A real person, not just a login.
Your tone, your rules
Trained on your treatments, prices and way of speaking, with clear hand-overs to your team when a person should step in.
Questions
What clinic owners ask us
Will the AI sound robotic, or say the wrong thing to a patient?
It's trained on your treatments, prices and tone of voice, and you approve the messages before go-live. We test every channel first. When a question needs clinical judgement or a personal touch, it hands the conversation to your team.
Do I have to change my booking software?
No. Pabau connects directly. If you use Fresha, your bookings stay in Fresha and Clinic Growth Hub works alongside it. For other systems, we'll tell you exactly how it would work on your audit call.
Is it compliant with UK GDPR and advertising rules?
Yes, that's built in. We sign a data processing agreement with you. Marketing and reactivation messages only go to patients who've agreed to hear from you. Patient messages never promote prescription-only medicines. Every patient is asked for a review, and anyone unhappy can also tell you privately.
I've been burned by agencies before. Why is this different?
You don't have to take our word for it. Founding clinics get the guarantee: if we haven't booked the agreed number of extra consultations in your first 60 days, month 3 is free. After a 3-month minimum it's monthly rolling, and every month you get a report against your own starting numbers.
How much of my time will it take?
About an hour and a half to get started: the 20-minute audit, a 60-minute kick-off, and a few minutes approving messages. After that, you read a monthly report. We do the rest.
Will it replace my receptionist?
It isn't meant to. It covers the evenings, weekends and busy moments your team can't, answers the first message on every channel, and hands over anything that needs a person. Most teams find it takes interruptions off their plate.
What does it cost, and is there a contract?
Plans start at £297 a month plus a one-off setup fee, with no VAT to add. Founding clinics pay 30% less for 12 months and no setup fee. There's a 3-month minimum, then it's monthly rolling with 30 days' notice.
Which channels does it cover?
Instagram, Facebook, web chat and text messages on every plan. An AI phone receptionist and WhatsApp concierge are coming soon on the Complete plan.
Find out what your clinic is missing.
In 20 minutes we'll look at your enquiries, no-shows and lapsed patients with you, and show you Clinic Growth Hub working for a clinic like yours. No obligation, and no hard sell.